Terms & Conditions

Terms & Conditions of Trade

Following are the Terms and Conditions of Trade (“Trading Terms”) for Crowntex Supplies Pty Ltd (ACN 660 606 593) including, but not limited to any subsidiary or associated entity and as trustee of any trust from time to time (individually and together called “Crowntex Supplies”).

  1. Price
    1.1. The price of the goods is that stated in any quote issued by Crowntex Supplies, and/or any invoice. In addition, the Customer is liable to pay any change in duty, taxes or freight invoiced by Crowntex Supplies.
    1.2. All prices quoted are exclusive of GST.
    1.3. All quotes provided will expire in 7 days. To confirm the price or extend the expiry, please contact our sales team on 03 8457 0488.

  2. Payment
    2.1. The Customer must pay for all purchases on delivery, or (if Credit Terms have been extended or Crowntex Supplies otherwise agrees in writing prior to delivery) within 30 days from the end of the month in which the invoice is generated, or within any alternative credit period granted in writing by Crowntex Supplies. Amounts payable by the Customer under the Credit Terms must be paid in full without deduction, retention or set-off of any kind and for any reason.
    2.2. Payment by credit card may incur a surcharge payable by the Customer.

  3. GST
    3.1. Each amount payable by the Customer under the Trading Terms in respect of a Taxable Supply by Crowntex Supplies is a GST exclusive amount and on receipt of a tax invoice the Customer must, in addition to that amount and at the same time, pay the GST payable in respect of that supply. “Taxable Supply” and “GST” have the meanings set out in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

  4. Formation of Contract
    4.1. Quotes issued by Crowntex Supplies will not be construed as an offer or obligation to supply in accordance with the quote.
    4.2. Placement of an order by the Customer, its agent, employee or representative, whether verbally or in writing will form the basis of the agreement to supply between Crowntex Supplies and the Customer.
    4.3. By placing any order for supply from Crowntex Supplies, the Customer acknowledges and agrees that these Trading Terms apply, and that any supply will be subject thereto.
    4.4. All supply, whether the subject of a quote or otherwise is subject to availability. Crowntex Supplies gives no warranty as to certainty of supply unless expressly agreed in writing in advance.

  5. Delivery and Collection
    5.1. Crowntex Supplies accepts no responsibility for delivery, but may elect to arrange delivery, at its discretion. The Customer must pay for all costs, fees, charges and/or other amounts associated with delivery.
    5.2. All deliveries organised by couriers have a four-hour window from the estimated time of arrival provided by our team.
    5.3. Texture orders must be placed a day ahead of pickup. Instant tinting is not always available throughout the day.

  6. Returns and Refunds
    6.1. Return of goods is only accepted if the original receipt is provided and the goods are in sellable condition.
    6.2. Return of custom orders such as tinted texture and special finishes cannot be returned once the order is placed.
    6.3. Texture or Membrane that is tinted is not eligible for returns or exchange.

  7. Price Match
    7.1. A price match is only available if a receipt is accepted to be reasonable and recent from other distributors.
These Trading Terms were last updated on July 2024

Terms & Conditions of Purchase Order

These Terms and Conditions of Purchase (“Terms”) apply to all purchases made by Crowntex Supplies Pty Ltd (ACN 660 606 593) (“Crowntex Supplies”, “we”, “us”, or “our”). By accepting a purchase order from Crowntex Supplies, the supplier (“Supplier”) agrees to comply with these Terms.

  1. Supply of Goods
    1.1 If Goods are being supplied under this Purchase Order, the Supplier must:
  • Ensure that the delivery notes clearly show Crowntex Supplies’ purchase order number.
  • Supply unencumbered Goods in the quantity and of the quality set out in the Purchase Order.
  • Deliver the Goods to the delivery point on or before the delivery date.
  • Comply with Crowntex Supplies’ reasonable directions and delivery instructions.
  • Provide material safety data sheets if dangerous goods or hazardous substances are being delivered.
  • Provide test evidence for the Goods if required.
  • If indicated in the Purchase Order, install the Goods on or before the installation date.

    1.2 If the Supplier cannot comply with any of its obligations under clause 1.1, the Supplier must notify Crowntex Supplies in writing immediately.
    1.3 Crowntex Supplies may inspect the Goods to determine whether to accept the Goods.
    1.4 Subject to clause 1.5, the Goods are deemed to be accepted unless Crowntex Supplies notifies the Supplier within 7 days that it:
  • Does not accept the Goods; and
  • The reason for not accepting the Goods.

    1.5 If the Goods are consumable products and the Goods are found to be defective when first used, then Crowntex Supplies may reject the Goods under clause 1.6.
    1.6 If a Good is defective then, from delivery up until the end of the Warranty Period at Crowntex Supplies’ election:

  • The Supplier must replace (or repair if agreed by Crowntex Supplies) the defective Good within 7 days (or such other time as is agreed); or
  • The Supplier must refund the Price paid for the Good.
    1.7 The Supplier bears the risk in the Goods until delivery.
    1.8 Title in the Goods will pass to Crowntex Supplies upon Crowntex Supplies’ acceptance of the Goods.

 

  1. Supply of Services
    2.1 If Services are being supplied under this Purchase Order, the Supplier must provide the Services in accordance with the Purchase Order.
    2.2 If reports, data, or other materials are to be delivered in the performance of the Services, the rights and title (including copyright) vest in Crowntex Supplies on their acceptance by Crowntex Supplies.
    2.3 The Supplier may only subcontract the Services with the express written approval of Crowntex Supplies.
    2.4 If in Crowntex Supplies’ reasonable opinion, the Supplier has failed to satisfactorily perform the Services, Crowntex Supplies may elect to:
  • Have the Supplier provide replacement Services within such reasonable time as Crowntex Supplies may determine; or
  • Terminate the Purchase Order under clause 7.

 

  1. Supplier’s Warranties
    3.1 If Goods are being supplied under this Purchase Order, the Supplier warrants that it has good and unencumbered title to the Goods and that the Goods:
  • Conform with any description applied and any sample provided by the Supplier.
  • Are new (unless otherwise specified).
  • Are free from defects in materials, manufacture, workmanship, and installation.
  • Conform to any applicable Australian Standards or other standards nominated in the Purchase Order.
  • Are of merchantable quality.
  • Are installed correctly (if the Supplier is responsible for installation).
  • Are fit for their intended purpose.
  • Are manufactured and supplied without infringing any person’s intellectual property rights.

    3.2 The Supplier must ensure that Crowntex Supplies receive the full benefit of any manufacturer’s warranties in respect of the goods.
    3.3 If Services are being supplied pursuant to this Purchase Order, the Supplier warrants that the Services will:
  • Comply with the description of the Services in the Purchase Order.
  • Be provided with due care and skill.
  • Be provided in a timely and efficient manner.
  • Be provided in accordance with the best practices current in the Supplier’s industry.
  • Be supplied without infringing any person’s intellectual property rights.
  • Be performed by the Supplier and/or the Supplier’s Personnel.
  • Be supplied in the most cost-effective manner consistent with the required level of quality and performance.

 

  1. Price and Payment
    4.1 The invoice must clearly show Crowntex Supplies’ purchase order number.
    4.2 The Price stated on the Purchase Order:
  • Is firm and includes containers, packaging, and all costs and charges to the point of delivery unless otherwise stated.
  • Is inclusive of GST.

    4.3 Crowntex Supplies is not obliged to pay for the goods and/or services unless the Supplier has provided a Tax Invoice in respect of that payment.
    4.4 If the Supplier is not registered for GST, then GST must not be charged on supplies made under this Purchase Order.

 

  1. Liability Limit
    5.1 The Supplier’s liability to Crowntex Supplies under the Purchase Order is limited to an amount equal to the value of the goods and/or services purchased under this Purchase Order.

 

  1. Confidential Information
    6.1 The Supplier must keep Crowntex Supplies’ information confidential and only use or disclose the confidential information to the extent necessary for the purpose of this Purchase Order.
    6.2 This clause survives termination of the Purchase Order.

 

  1. Termination
    7.1 Crowntex Supplies may terminate this Purchase Order immediately upon giving notice in writing to the Supplier if:
  • The Supplier fails to supply the Goods within 14 days of the agreed delivery date.
  • The Supplier fails to supply the Services to the expected standard and within the expected time frames.
  • The Supplier is in breach of this Purchase Order and has not rectified such breach within 14 days of Crowntex Supplies giving notice in writing to the Supplier requiring the rectification of such breach.
  • The Supplier suffers or, in the reasonable opinion of Crowntex Render Supplies, is in jeopardy of becoming subject to any form of insolvency administration or bankruptcy.

    7.2 Any termination of this Purchase Order by Crowntex Supplies does not affect any accrued right of either Party.

 

  1. General
    8.1 The Supplier must comply with the laws in force in the State of Victoria in performing its obligations under this Purchase Order.
    8.2 This Purchase Order is governed by the laws in the State of Victoria and the courts of the State of Victoria have exclusive jurisdiction in connection with this Purchase Order.
    8.3 Subject to clause 8.4 these Terms and Conditions constitute the entire agreement in respect of the matters dealt with in this Purchase Order and supersede all prior agreements, understanding, and negotiations.
    8.4 If this Purchase Order is issued under a formal contract (e.g., standing offer) then the terms of that contract take priority over these terms and conditions.